The Smile Design Studio Experience
The Smile Design Studio Experience
At Smile Design Studio, we aim to care for every patient with the same respect, kindness and attention we would hope for ourselves and our own families.
From your first phone call through to your appointments with us, our team is committed to providing a welcoming and supportive experience while helping you understand your oral health and treatment options.
Listening First
Every patient has different goals, concerns and priorities.
We take the time to listen to what matters to you, discuss your oral health and explain the treatment options that may be appropriate for your individual circumstances. We believe informed patients are empowered to make decisions that are right for them.
Your Choice
We encourage patients to take an active role in planning their dental care.
Before any treatment begins, we explain the proposed treatment, available alternatives, and any relevant benefits, limitations and risks so you can provide informed consent.
No treatment is carried out without your agreement.
Your Comfort
We understand that some people feel anxious about visiting the dentist.
Our team uses a range of approaches to help make treatment as comfortable as possible. Depending on your individual needs and the treatment being provided, this may include topical anaesthetic before local anaesthetic, techniques to maximise comfort during treatment, and, where clinically appropriate, discussing sedation options.
If you have concerns about dental treatment or anxiety, please let us know so we can discuss the options available to support you.
Planning Your Treatment
For some restorative and cosmetic procedures, we may recommend diagnostic photographs, digital planning, study models or trial mock-ups where clinically appropriate. These tools can help patients understand the proposed treatment and participate in the planning process before treatment begins.
A Calm Environment
Our practice has been thoughtfully designed to provide a welcoming and relaxing environment. We offer specialty teas and gourmet coffee in our reception area, and during treatment patients may choose to use warm blankets, neck pillows, noise-reducing headphones and a selection of music or movies where appropriate.
Working Together
Our goal is to create an environment where you feel listened to, respected and involved throughout your care.
We encourage questions at every stage of your treatment and want you to feel comfortable discussing your preferences and concerns. By working together, we can develop a treatment plan that reflects your oral health needs, personal goals and informed choices.
Ask the Dentist
Dr Vicky Ho will answer any questions you may have about your dental health and care.